Privacy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

  •  “Just to thank Glyn and the team for making Louise’s wedding reception such a successful and enjoyable event.  We have had a number of guests commenting on the quality of the food and the excellent service.” The Green family, 31st July 2015

    The Green family, July 2015
  • “Thanks to Glyn and the team for a lovely evening at our Ruby Wedding party on 14th August, 2015.  The food was lovely and the service perfect.  Thank all your staff for us.  All our family and friends thought the Swettenham Arms was a lovely venue. Thank you once more for all your help on the night and before.” Mike and Christine Oswell, 14th August 2015.

    Mike and Christine Oswell, August 2015
  •  “I wish to thank you for a lovely event spent at the Swettenham  Arms last Friday to celebrate my son’s birthday.  All of the staff from the start to finish were extremely pleasant and helpful.”  T. Murphy.

    T. Murphy, September 2014
  • “On behalf of the members of the Cloud Group of Women’s Institutes, I wish to thank you and your staff for providing us with a superb day on July 1st, helping us to celebrate 100 years of the WI. The lunch was most enjoyable and the weather was perfect, in fact a little too perfect,- being the hottest day of the year!!  Your staff were wonderful and very attentive and members thank them for the endless jugs of iced water they supplied to them. We all had a great day, and many thanks again to yourself and the team for their total efficiency.  It is wonderful to have a great team who take pride in the work they do.”

     

    Sue Clark, secretary, Cloud Group WI, July 2015
  • “One can not improve on perfection! Excellent day out.”

    Angela Smith
  • “Very welcoming and totally enjoyable.”

    Adrian A. Coast
  • “The facilities and service have been excellent.  Staff have been very attentive. The ambiance has been ideal for our conference away from the office.”

    Business client, October 2015
  • Our wedding was a fantastic day in a wonderful venue with amazing food and service, thank you again.

    Rebecca and Phil, August 2014
  • Dear Mark & Team.The meal was excellent and the staff were very efficient,

    Bill & Brenda Leech

    Bill & Brenda Leech 8.5.13
  • “We would just like to thank you and the staff at the Swettenham Arms for the really splendid 80th birthday celebration we had on Sunday afternoon, 7th February. The banqueting room looked magnificent and the meal was out of this world – our guests all remarked on the quality. Glyn organised the proceedings very well so everything ran very smoothly. Compliments to the chef and the kitchen staff and the ladies waiting on table were just lovely. Thank you Fran for suggesting Roy Peters he was just great with the music during the meal and throughout the afternoon. It was a really memorable day for us and thank you all very much for making it so. We will have to visit you in the summer when the sunflowers and lavenders are out!”

    80th birthday party, February 2016
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